Safe Play Commitment

Responsible Gambling
at 97pkr

Betting should be an enjoyable form of entertainment — never a source of financial stress or personal harm. 97pkr is firmly committed to giving every user the tools, knowledge and support they need to stay in control of their gambling activity, whether they are following Pakistan Cricket, tracking PSL / T20 markets or playing live casino games.

Self-Exclusion Deposit Limits Time Controls Loss Limits 18+ Only
Our Core Commitments

How 97pkr Keeps You in Control

Every feature described below is built into the platform and accessible from your Account Settings at any time — no waiting periods, no complicated processes.

Deposit Limits

Set daily, weekly or monthly deposit caps in PKR to make sure you never fund your account beyond what you can comfortably afford. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions during an active session.

Loss Limits

Define the maximum amount — in PKR — you are willing to lose across a chosen time period. When your losses reach that threshold, your account is automatically restricted from placing further bets until the limit period resets. This tool is one of the most effective ways to keep gambling within a planned personal budget.

Session Time Limits

Choose how long each individual gambling session can last. When your time limit is reached, you will receive a clear on-screen notification and the option to either end the session or extend it — a deliberate pause that encourages conscious decision-making rather than prolonged, unplanned play.

Reality Checks

Configure periodic pop-up reminders that display how long you have been playing and a summary of your net session result in PKR. Reality checks are designed to break the flow of play and give you an honest, real-time snapshot of your gambling activity so you can make an informed choice about whether to continue.

Self-Exclusion

If you need a complete break from gambling, our self-exclusion tool allows you to block access to your 97pkr account for a chosen period — from 30 days up to permanent exclusion. During self-exclusion, you will not receive any promotional communications and you will not be able to register a new account on the platform.

Take a Break

Not ready for full self-exclusion but want a short pause? The "Take a Break" feature lets you temporarily suspend betting activity for 24 hours, 48 hours, one week or one month. Your account remains open but no bets can be placed and no deposits can be made until the break period ends.

Tools In Detail

Limit Types & How to Set Them

All responsible gambling controls are available under My Account → Responsible Gambling Settings. Changes that reduce a limit take effect instantly; increases require a 24-hour cooling-off period.

Limit Type Available Periods Currency Takes Effect Can Be Increased?
Deposit Limit Daily / Weekly / Monthly PKR Immediately (reduction) / 24 hrs (increase) Yes — after 24-hr cooling-off
Loss Limit Daily / Weekly / Monthly PKR Immediately (reduction) / 24 hrs (increase) Yes — after 24-hr cooling-off
Wager Limit Daily / Weekly / Monthly PKR Immediately (reduction) / 24 hrs (increase) Yes — after 24-hr cooling-off
Session Time Limit Per session (30 min – 8 hrs) N/A Immediately Yes — confirmed in-session
Reality Check Every 15 / 30 / 60 minutes N/A Immediately Yes — any time
Take a Break 24 hrs / 48 hrs / 1 wk / 1 mo N/A Immediately No — must wait until period ends
Self-Exclusion 30 days / 3 mo / 6 mo / 1 yr / Permanent N/A Immediately No — permanent exclusion is irreversible
01

Log Into Account

Sign in to your 97pkr account on any device — desktop or mobile — and navigate to your Account dashboard.

Account Dashboard
02

Open RG Settings

Select Responsible Gambling Settings from the dropdown menu. All available tools are listed on a single, clearly labelled screen.

Settings Menu
03

Choose Your Tool

Pick the limit type, enter your preferred value in PKR or select a time period, then confirm. Reductions take effect instantly.

Instant Effect PKR
04

Contact Support

If you need help activating a limit or wish to request self-exclusion urgently, our Live Chat team is available around the clock.

24/7 Live Chat Help Centre
Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. Awareness is the first step. If you recognise any of the following signs in yourself or someone you know, it may be time to seek support or use the tools available on the platform.

These signs apply regardless of whether someone is betting on Pakistan Cricket, PSL matches, ICC tournaments, football, UFC events or playing live casino games — problem gambling is defined by behaviour, not by the type of game.

Spending more money than you originally planned, or chasing losses by placing larger bets to try to recover what was lost.

Gambling for longer periods than intended, frequently losing track of time while playing, or missing daily responsibilities because of gambling sessions.

Feeling restless, irritable or anxious when not gambling, or relying on gambling as a way to relieve stress, anxiety or low mood.

Hiding gambling activity from family members or close friends, or lying about the amount of time and money spent on gambling.

Borrowing money, selling personal assets or using essential household funds — such as rent or utility payments — to fund gambling activity.

Repeatedly trying and failing to cut back or stop gambling despite a genuine intention to do so.

Relationships with family, friends or colleagues becoming strained or damaged as a direct result of gambling habits.

Self-Assessment

Ask Yourself These Questions

Honest answers to the questions below can help you gauge whether your gambling remains a safe form of entertainment or whether it may be causing harm.

1

Have you ever placed bets with money that was set aside for essential expenses — such as rent, groceries, school fees or utility bills?

2

Do you find yourself gambling for longer than you originally planned, or struggling to stop once a session has started?

3

Have you ever chased a loss by placing a larger bet in an attempt to recover money that you have already lost?

4

Has gambling caused any tension, conflict or concern in your relationships with family members, friends or colleagues?

5

Do you feel anxious, low or irritable on days when you are not gambling, or do you use gambling to cope with stress or difficult emotions?

6

Have you borrowed money from anyone — family, friends or a financial service — specifically to fund gambling, or to cover losses from gambling?

7

Have you tried to stop or reduce your gambling on your own but found that you were unable to stick to that decision?

What your answers mean: If you answered "yes" to one or more of the questions above, your gambling may be moving beyond recreational entertainment. This is not a clinical assessment, but it is a meaningful signal worth taking seriously. We encourage you to activate a deposit or loss limit immediately and to contact our Support team via Live Chat — or reach out to a responsible gambling support organisation listed in the section below.
Get Help

Support & Resources

97pkr's internal tools are your first line of defence, but independent support organisations exist to provide confidential, professional guidance to anyone affected by problem gambling.

97pkr Live Chat

Available 24 hours a day, 7 days a week. Our trained support agents can activate limits, initiate self-exclusion or escalate your case to our dedicated Responsible Gambling team — all within a single conversation.

Help Centre

The 97pkr Help Centre contains detailed guides on every responsible gambling tool, step-by-step instructions for setting limits and answers to the most frequently asked questions about safe play practices.

GamCare

GamCare is a leading international responsible gambling organisation providing free information, support and counselling services for problem gamblers and their families. Available online at gamcare.org.uk (text reference only).

Gamblers Anonymous

Gamblers Anonymous is a global fellowship offering peer support to individuals experiencing gambling problems. Meetings and resources are available in many countries and are free to access (text reference only — gamblersanonymous.org).

A note for users in Pakistan: Support organisations referenced above operate primarily in international jurisdictions. 97pkr does not claim that these organisations provide localised services in Pakistan. Users in Pakistan seeking professional guidance are encouraged to speak with a qualified healthcare or counselling professional in their city — whether in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar. Mental health and counselling services are available through private clinics and hospital outpatient departments across Pakistan.

Our Commitment

What 97pkr Pledges to Every User

Responsible gambling is not a compliance checkbox at 97pkr — it is a core part of how we build and operate this platform. The commitments listed here are standing obligations that apply to every registered account, across every market from PSL cricket to live casino, every single day.

We review our responsible gambling policies regularly and update our tools in line with best practices established by recognised international responsible gambling bodies.

Strict Age Verification

Every account registration requires date-of-birth verification. KYC checks are mandatory before any withdrawal is processed. We will never allow access to a user confirmed to be under 18, or under the higher minimum age required by the operator's licensing jurisdiction.

No Marketing to Vulnerable Users

Users who have activated self-exclusion or a Take a Break period will be immediately removed from all marketing lists. We do not send promotional offers to users our systems flag as potentially at-risk based on their betting patterns.

Proactive Monitoring

Our platform uses automated monitoring to identify account behaviour that may indicate problem gambling — such as significantly escalating deposit frequency, loss-chasing patterns or unusually long session durations. Flagged accounts receive proactive outreach from our Responsible Gambling team.

Transparent Odds & Terms

We present betting odds and bonus terms clearly so that users in Karachi, Lahore, Islamabad and elsewhere can make genuinely informed decisions about every bet they place. Hidden terms and misleading promotions are incompatible with our responsible gambling standards.

Staff Training

All 97pkr customer-facing support agents undergo responsible gambling awareness training. They are equipped to recognise distress signals, handle sensitive conversations with empathy and escalate cases to specialist team members when needed.

Regular Policy Reviews

Our Responsible Gambling Policy is reviewed at least annually and updated whenever regulatory requirements, industry standards or user feedback indicate that improvements are needed. The latest version is always published on this page.

Play Responsibly with 97pkr

Your safety is our priority. Whether you want to set a deposit limit before the next PSL match, take a short break or learn more about safe gambling practices, 97pkr has the tools you need — available in your Account Settings right now.

🔞 18+ Adults Only  |  Please gamble responsibly  |  🇵🇰 PKR supported